Find food provision services available locally in South West Edinburgh during the Coronavirus lockdown. Services include food banks, community meal takeaway, shopping services, food delivery and more.
We care deeply about our participants, team, our membership and the community we serve in Wester Hailes and beyond. Due to the new rules to stop the spread of Coronavirus we are continuing to take a range of measures and would ask everyone to have a read of these and pass on the message to anyone who you think might need to know.
WHALE Arts Centre
The building remains closed to the public and all our art groups continue to be postponed until further notice. There are a small number of WHALE Arts and SCOREscotland team members in the building with resources focused on providing food and support for those who need it in Wester Hailes.
Focus on Food Provision
Our Friday Community Meal has been replaced with a Community Takeaway – this will be cooked by our chef Paul and packaged up for locals to takeaway and eat at home. This will be from 1:00pm – 2:00pm each Friday at WHALE Arts. Please come to the Performance Space doors – there will be signage if you don’t know the way. We have queueing measures in place to help with social distancing to keep everyone safe.
And although the WHALE Arts building will be closed to the public the Community Fridge managed by SCOREscotland will continue to operate on reduced days – Tuesday, Wednesday, Thursday between 10:00am – 1:00pm. If you would like to use the Community Fridge please contact SCOREscotland on 0131 442 2341 or 07496 190 916.
Wester Hailes Together
We are communicating on a daily basis with a group of local community organisations, voluntary groups and support agencies in Wester Hailes and we are working together to support the residents of Wester Hailes during this time of uncertainty due to the Coronavirus. This will happen in a range of different ways, focusing first on food provision, essential items, and connecting and checking in with people online, and over the phone. Our support will follow the UK and Scottish Government’s most recent guidance on social distancing. We will use the Digital Sentinel to communicate weekly the most up to date provision available in Wester Hailes.
If you provide a service in Wester Hailes and you would like it included in the weekly update on local provision please email Craig on email@example.com who will include your provision or service in the Wester Hailes Together Weekly Update on http://www.digitalsentinel.net/
Let Us Know If You Need Help
Please get in touch with the WHALE Arts team if you need support or a conversation on 0131 458 3267 or by emailing firstname.lastname@example.org or by SMS text to 07926 613472.
We care deeply about our participants, team, our membership and the community we serve in Wester Hailes and beyond. Because the current public health situation with Coronavirus is a serious challenge to all of us, we have decided to take a series of measures which are listed below and would ask everyone to have a read of these and pass on the message to anyone who you think might need to know.
WHALE Arts Classes, Group and Activities
From tomorrow (Wednesday 18th March) we will be adapting our services to temporarily limit face-to-face contact. Activities will not take part in the WHALE Arts building. The only services that will take part will be food provision – please see more details below.
WHALE Arts groups will be cancelled until Monday 4th May. We will be reviewing this policy as new guidance is made available.
We will revisit this towards the end of April based on up to date Scottish Government guidance and make a decision about the continuation of activities into May and beyond.
We will communicate any changes clearly with all participants, artists, partners and funders.
The WHALE Arts groups that are cancelled until 4th May are:
Stitch n Time
Play Sense Create
Mums into Business
Wester Hailes Connects Digital Skills Drop-ins
As our building will not be open our programmes delivered with partners will also be postponed:
Room for Art – with Art in Healthcare
Fork in the Road – Edinburgh Tool Library
Expecting Something – with Starcatchers
Indian dance – Theiya Arts
Edinburgh Art Festival – art trips and schools groups
Activities related to our Creative Placemaking project will also be postponed between 18 March – 4 May. There will be a separate communication about this.
Our Easter Holiday Programme will also be cancelled, as will our Puppet Animation Festival shows and workshops.
Together with our team of freelance artists we will be developing a range of creative tutorials, fun ideas and exercise challenges for people of all ages to do at home. We will be disseminating these via our website, social media, email and by post. We are also looking at making up art material packs for people to collect, or which we may post out to people. And we are also thinking of some creative and fun ways to keep people connected over the next few weeks, using a range of platforms, but taking into consideration that many of our participants are not digitally connected.
Although the WHALE Arts building will be closed to the public the Community Fridge managed by SCOREscotland will continue to operate on reduced days – Tuesday, Wednesday, Thursday. If you would like to use the Community Fridge please contact SCOREscotland on 0131 442 2341 or 07496 190 916.
Our Friday Community Meal will be replaced with a Community Takeaway – this will be cooked by our chef Paul and packaged up for locals to takeaway and eat at home. This will be from 1:00pm – 2:00pm each Friday at WHALE Arts. Please come to the Performance Space doors – there will be signage if you don’t know the way. We will have measures in place to help with keeping everyone safe.
We will be in touch with organisations and people individually regarding room bookings which have been booked in over the next few weeks.
In the meantime, please stay safe and look after each other – if there is anything that you feel WHALE Arts could be doing or you would like to contribute to our thinking about how to act in the future, please do get in touch.
Job Title:Front of House Administrator (cover)
Accountable to: Enterprise and Facilities Manager
Location: WHALE Arts Centre
Hours of Work: Core reception hours are: 8.50 am to 5.00pm (ad-hoc basis). There may occasionally be work in the evenings or weekends.
Level of Pay: £9.30 per hour
Summary of Post
Based at WHALE Arts’ reception the Front of House Administrator (cover) will work at Reception. A range of the duties are required within this role: be the first and central point of contact for public and internal communications; represent WHALE Arts appropriately and providing a high standard of customer service; carry out administrative duties on behalf of WHALE Arts and our tenants.
This is not a fixed term or short term post – we are looking for people with appropriate skills and experience who we can invite on an ad-hoc basis to cover the current Front of House Administrator when they are on annual leave, attending training or undertaking work away from Reception.
Main Activities and Key Responsibilities
Front of House:
• The first point of contact for visitors to the multi-organisation WHALE Arts Centre & community-led arts charity and social enterprise WHALE Arts and warmly greeting and orientating visitors, responding to telephone enquiries in a clear, informative manner.
• When on Front of House checking the WHALE Arts info@ email account. Responding to emails and directing enquiries to the correct contact.
• Communicating with tenants and partners to support visitors from all backgrounds with varied requirements.
• Maintaining registers and attendance records and databases.
• Ordering supplies and maintaining office and hire equipment.
• Carrying out franking and printing, copying, laminating as required.
• Updating the WHALE Arts’ website.
• Scheduling and posting content on social media.
• Updating mailing lists, supporting the creation of e-mail newsletters.
• Coordinating internal room bookings and external hires.
• Preparing spaces, equipment and supplies as required.
• Setting up AV as required.
• Occasionally liaising with external contractors.
• Accepting deliveries.
• Ordering supplies and ensuring spaces maintained to high standards.
• Quickly arranging repairs and resolving maintenance issues.
• Front of House Administrator (cover) may be a key holder.
• Excellent customer service skills including telephone skills, dealing with in person enquiries, assisting people with additional needs and occasionally dealing with challenging behaviour.
• Knowledge, understanding and skills in managing/curating social media platforms, including Instagram, Twitter, Facebook and photo sharing.
• Operating office equipment especially photocopier, franking machine, laminator.
• Competent with Microsoft Office programmes especially Word and Excel, e-mailing and internet.
• Ability to create and manage computer database systems.
• Ability to create and manage paper filing systems.
• High standard of written and spoken English.
• Basic understanding of Health and Safety issues in community spaces.
• Ability to work in a team and also self-motivate without supervision.
• Excellent timekeeping.
• Excellent communication and people skills.
• An understanding of community arts.
• Knowledge of local area, community and services.
• Experience of working in a community organisation.
• Experience of dealing with trades/contractors.
• Experience of producing programmes, posters and flyers using Adobe Suite.
• Experience of building e-mail outs using Mailchimp.
• Experience of distributing press releases and developing a press list.
Apply in writing or by email, enclosing/attaching:
• An up to date CV detailing relevant education and employment experience. No longer than two pages.
• A covering letter demonstrating how your skills meet the Essential and Desirable Skills criteria of the job description. No longer than one page.
• Details of two referees, including your most recent employer.
We are accepting applications on a rolling basis until 12pm Wednesday 18th March 2020. We will contact interested individuals as they apply and invite them for a conversation rather than a formal interview.
The successful candidate will be appointed to the role subject to confirmation of PVG Scheme Membership.
WHALE Arts Centre,
30 Westburn Grove,
0131 458 3267
About WHALE Arts
Since being set up by local people in 1992 WHALE Arts has firmly established itself as the cultural anchor organisation for Wester Hailes. As a community-led arts charity and social enterprise, WHALE Arts’ mission is to be the creative heart of a vibrant, thriving community.
WHALE acts as a conduit between our community and creative opportunities through the direct delivery of projects, programmes and events and by connecting our community with city and national cultural partners.
We are based in the purpose built WHALE Arts Centre – ‘The WHALE’ – a unique community asset that provides a range of high quality creative spaces for our community. ‘The WHALE’ operates as a social enterprise allowing us to generate income that supports our charitable work. Our social enterprises include the WHALE Pod, office, training and conference facilities.
Community-led arts charity WHALE Arts won top prize at SURF Awards 2019 for Best Practice in Creative Regeneration on 5 December at Glasgow’s Grand Central Hotel.
WHALE Arts was announced winner of the Best Practice in Creative Regeneration at SURF Awards 2019 for its long-term and innovative approach. Founded by local community members in 1992 WHALE Arts centre offers a range of ongoing art activities, events and creative opportunities available to the South West Edinburgh community which impressed SURF judges.
The SURF Awards are delivered each year by SURF, a regeneration forum with over 300 cross-sector member organisations across Scotland, in partnership with the Scottish Government. The purpose is to highlight, celebrate and share the achievements of initiatives that address physical, social and economic challenges in communities across Scotland.
Representatives of the five category winning initiatives for 2019 were personally congratulated on their inspiring work by the Scottish Government’s Cabinet Secretary for Local Government and Communities, Aileen Campbell MSP.
Aileen Campbell MSP, Scottish Government Cabinet Secretary for Local Government and Communities said:
These awards are a great platform for recognising and showcasing successful community regeneration. With each passing year the exceptional standard of applications and shortlisted projects is even higher. This year’s shortlist demonstrates what is possible when communities are empowered to work hard, meet challenges and develop projects to shape their own futures.
SURF judges noted the scale of individual and collective partnerships launched and developed over time and the five winning projects all demonstrate the value of a long-term approach to regeneration. Long-running activities and events at WHALE Arts include Street Arts for youth, smARTies art club for children and smARTcraft for adults with additional support needs.
Leah Black, Chief Executive of WHALE Arts, said:
We are honoured to receive this award. We will continue to work alongside our wonderful community in Wester Hailes to become creative agents for change. It is an exciting time working with local partners, City of Edinburgh Council and The Scottish Government on what might be the first Local Place Plan in Scotland, focusing on Wester Hailes and driving creative regeneration.
Chief Architect for the Scottish Government, Ian Gilzean, is currently in residency at WHALE Arts to explore how an arts centre can inform and drive creative regeneration. A new Wester Hailes Place Plan is currently under development.
Ian Gilzean, Chief Architect for the Scottish Government said:
Congratulations to WHALE Arts on their well-deserved award, WHALE Arts has been a fantastic base for facilitating the Wester Hailes Local Place Plan while on secondment working for City of Edinburgh Council. It’s been great to work with the wider local community, including partners of WHALE Arts such as Wester Hailes Community Trust and Prospect Housing, to develop creative regeneration possibilities.
WHALE Arts is a social enterprise and charity launched in 1992 as Wester Hailes’ community centre for Arts, Leisure and Education. In 2000 the WHALE Arts centre opened and includes an arts workshop, performance space, community kitchen, creché and board room that local community groups and organisations use. Local artist practitioners support and lead art programmes with partner organisations including Edinburgh Art Festival and local residents in Wester Hailes.